Report a Violation
Report a Violation
Protection of the public is enhanced by the reporting of incidents which may be in violation of ND law or administrative code or grounds for disciplinary action by the Board. The Board requires all reporting of violations to be in writing and signed using the NDBMT Complaint Form.
Public records: Complaints filed with the North Dakota Board of Massage Therapy must be signed by the individual submitting the complaint pursuant to N.D.C.C. section 43-25-10. Please be aware that under North Dakota Open Records law, the complaint, your identity, and anything submitted with the complaint is considered a public record. The Board cannot withhold the complaint or your identity from the individual(s) named in the complaint or any other member of the public who requests such records.
Unlicensed practice of massage therapy - Announcement from the Board!
Complaint Process
- A written and signed complaint is received by the Board or the Board votes to initiate its own complaint.
- The licensee against whom the complaint is made will receive a copy of the complaint and be allowed to respond to the allegations in writing.
- The Board will consider the complaint and the licensee’s response at the next scheduled Board meeting after the licensee’s response is received.
- All correspondence between the Board and both the complainant and licensee will be conducted in writing.
- Once the Board makes a decision to either dismiss the complaint or initiate disciplinary action, both parties will be notified in writing of the Board's decision.
- A formal disciplinary action process begins if the complaint is not dismissed or informally resolved.
- The licensee is entitled to an administrative hearing under N.D.C.C. ch. 28-32.
- You likely will be required to testify in person about your complaint and be subject to cross-examination about your testimony.
- You may be required to provide testimony at a deposition and participate in other discovery prior to the hearing.
- The Board's attorney represents the Board, not you personally. You can always retain counsel to advise you of any other rights you may have in these proceedings.
Types of Disciplinary Action
There is a wide range of disciplinary actions that may be taken, ranging from a letter of reprimand to the most severe action of revocation of license.
- Letter of reprimand;
- Continuing education requirement;
- Probation;
- Suspension;
- Revocation.